Accounts will be billed in advance for the month of service. If you sign up and receive service today, we will bill you today for the next 30 (or 28/31) days for service. No refunds will be processed without "cause". Accounts are invoiced 24 hours in advance of payment processed. You will be notified by e-mail to the address you signed up with for services of success or failure. If billing fails and we are unable to process payment for over 72 hours we will suspend services without further notice. If we are still unable to collect 7 days past payment due date we reserve the right to terminate the account and all files on our services without recourse.
All outstanding debts (if applicable) must be paid at the time of termination of hosting services. If not done, any future monthly payment subscriptions that may have been setup and paid by you will be applied towards any unpaid balances.
GM-Innovations is not responsible for canceling monthly payment subscriptions at the time of hosting cancellation. Any subscription payments received by us after hosting services are cancelled will first be applied to any outstanding balances and the remaining (if applicable) will then be refunded.
We offer a 30 day money back guarantee for cause on all hosting, reseller and dedicated services plans. Cause is any demonstrated failure on our part to deliver services purchased. If you can provide us with a reason that we failed to provide the services you purchased from us we will be more than happy to give you a refund. Secure server certificate and domain registration fee's ARE ALSO NOT REFUNDABLE.
CANCELLATIONS MUST BE PROVIDED 30 DAYS IN ADVANCE OF DISCONTINUATION OF SERVICES. Cancellation may be requested from your account area.
Special Terms of Use for Dedicated Servers: http://www.gm-innovations.com/terms.php
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