Site Access:
You can reset your cpanel password by going to your cpanel (example: http://www.SITENAME.COM/cpanel OR cpanel.SITENAME.COM). When the password box comes up, select cancel. It will then show you an area to have the password sent to you - enter your username and then select reset.
Billing Access:
You can reset your hosting/billing password by going to your account here: http://www.gm-innovations.com/accounts/. Click on login, then click on the request a password reset option. An email with the reset information will be sent to the email address on record.
Helpful Links:
cPanel User Documentation
https://documentation.cpanel.net/display/ALD/cPanel+User+Documentation
cPanel Tutorials
https://www.youtube.com/playlist?list=PLZk46idJS6s54hAX8K79_AY8brgBwPtHd
cPanel & WHM Documentation (Dedicated Server Clients & Resellers)
https://documentation.cpanel.net
WebHost Manager - WHM User Guide (Dedicated Server Clients & Resellers)
https://documentation.cpanel.net/pages/viewpage.action?pageId=1507786